Shipping policy

Last Updated: June 2026

 

 

RYCOVA India Private Limited is committed to delivering your order safely and promptly. Please read our Shipping Policy carefully before placing your order.

 

1. Seller Information

All products sold on www.rycova.in are sold by RYCOVA India Private Limited, registered at E-215, Sector 63, Noida – 201309, Uttar Pradesh, India. RYCOVA India Private Limited is the sole seller and is responsible for all orders placed on this Website.

 

2. Shipping Coverage

RYCOVA India Private Limited currently ships across India only. We do not offer international shipping at this time. We deliver to all serviceable pin codes through our logistics partners.

 

3. Shipping Partners

RYCOVA India Private Limited fulfils orders through trusted third-party courier partners, including Shiprocket, Delhivery, Blue Dart, DTDC, or similar logistics providers, depending on your location and order type. The choice of courier partner is at RYCOVA India Private Limited's discretion.

 

4. Order Processing Time

All orders are processed within 1–2 business days from the date of order confirmation (excluding Sundays and public holidays). During sale periods, product launches, or high-demand seasons, processing time may extend to 2–3 business days. You will receive an order confirmation email from RYCOVA India Private Limited upon placing your order.

 

5. Estimated Delivery Timelines

•       Metro cities (Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata, Pune): 3–5 business days

•       Tier 1 and Tier 2 cities: 4–6 business days

•       Tier 3 cities, semi-urban and rural areas: 5–8 business days

•       Remote or restricted locations: 7–12 business days

 

6. Shipping Charges

•       Free shipping on all orders above INR 1000

•       For orders below the free shipping threshold, a flat shipping fee will be charged at checkout as applicable

•       Shipping charges are non-refundable unless the return is due to a defective or incorrect product dispatched by RYCOVA India Private Limited

 

7. Order Tracking

Once your order is dispatched by RYCOVA India Private Limited, you will receive a shipping confirmation email or SMS containing your tracking number and courier partner details. You can also track your order by logging into your account on www.rycova.in or by contacting our support team.

 

8. Delivery Attempts

Our courier partner will make up to two (2) delivery attempts at the address provided. If delivery is unsuccessful after two attempts due to absence of the recipient or incorrect address, the order may be returned to RYCOVA India Private Limited's facility. In such cases, re-shipping charges will apply.

 

9. Incorrect or Incomplete Address

RYCOVA India Private Limited is not responsible for delays or non-delivery resulting from an incorrect, incomplete, or undeliverable address provided at the time of placing the order. Please ensure your shipping address, including pin code, landmark, and contact number, is accurate before confirming your order.

 

10. Damaged in Transit

In the rare event that your order arrives in a damaged condition, please do not accept the delivery. Photograph the damaged packaging and product immediately and contact RYCOVA India Private Limited within 24 hours of delivery at support@rycova.in with your order number and photographs. We will arrange for a replacement or refund as applicable.

 

11. Cash on Delivery (COD)

COD is available on select orders and pin codes as indicated at the checkout stage. COD orders that are rejected or refused at the time of delivery may result in the customer being barred from placing future COD orders on www.rycova.in.